Frequently Asked Questions
Everything you need to know about our premium wax prints and luxury fabrics.
What makes Vlisco fabric unique compared to other textiles?
Vlisco fabrics are crafted using a unique wax-printing process inspired by Indonesian Batik. Each piece undergoes a complex 27-step production cycle, ensuring vibrant colors and high-quality cotton that is identical on both the front and back.
How should I care for my Vlisco wax print garments?
To preserve the vibrancy of the colors, we recommend hand washing or machine washing on a gentle cycle at a maximum of 40°C. Avoid bleach, and always iron on the reverse side of the fabric.
Do you offer international shipping?
Yes, we ship our luxury fabrics globally. Shipping times and costs vary depending on the destination, but most international orders are delivered within 5 to 10 business days via our premium courier partners.
What is your return policy for cut fabrics?
Please note that fabrics sold by the yard or in specific pre-cut lengths cannot be returned unless there is a manufacturing defect. Ready-to-wear garments can be returned within 14 days of receipt, provided they are in original condition.
How can I verify the authenticity of my Vlisco fabric?
Authentic Vlisco fabrics feature our signature 'Guaranteed Real Dutch Wax Vlisco' print on the selvedge. Additionally, each fabric comes with a unique design number and a woven label that confirms its origin from our factory in the Netherlands.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout process.